Resource Type: Interviews

Interviews Marketing
People, Customer Service & Retention with Sian Belfield

People, Customer Service & Retention with Sian Belfield

Sian provides a great insight into WST's approach to customer service, retention and employing people 'with the right thing'

Interviews Marketing
Secrets to Business Success With Ken Houghton

Secrets to Business Success With Ken Houghton

Property tycoon and self-made multi-millionaire Ken Houghton, shares his approach to growing his own businesses, touching on customer service and the importance of consistency.

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