Salesforce CRM for Universities and Higher Education Bodies

89% of education bodies using Salesforce CRM improve their ability to execute their vision. Plus, enjoy the benefit of free Salesforce licenses when using the number one CRM system to connect your campus to the cloud
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Salesforce - A smarter way to manage student attraction, on-boarding and retention.

Imagine being able to drive breakthrough performance for students through one unified system. Every interaction with students, prospects and alumni is recorded, and places students at the heart of it all.

What’s more, Salesforce assists eligible non-profit organisations by offering 10 free licences and discounts on additional subscriptions and products from Salesforce. These free licences, combined with our expert implementation, can help you reap the below results!

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Student engagement
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Improved ability to achieve their mission
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Faster response to student issues

Salesforce For Higher Education

Salesforce for Higher Education offers solutions that allow you to connect your community using social, cloud and mobile technologies. The package includes the Salesforce platform, HEDA (Higher Education Data Architecture), solution sets for Recruiting and Admissions, Student Success, Advancement, and purpose-built products like Salesforce Advisor Link.

We recognise that Universities are facing increasing challenges. Therefore, with this package we can implement a unified CRM solution that meets the demands of consumer savvy students who have increasingly higher expectations on their education.

We also acknowledge that every Educational Establishment is different, and has their own ethos. That’s where the consultancy comes in, because we can assist in designing bespoke solutions to the individual challenges you may face.

The University Of Cumbria

The University of Cumbria recently enlisted the support of M4B to Implement Salesforce and Marketing cloud, as they wanted a cloud CRM solution to replace their outdated server-based system and onsite data centres.

They are now able to track an individual from enquirer, to student, and are already reaping the rewards of being able to support the student and enquirer at each stage. They use Salesforce and Marketing Cloud automation to send support information out to the individual at each stage of the student cycle. In addition, we were able to create an interface to link their student record system to Salesforce, so all information is consolidated.

salesforce for higher education

Campus-Wide CRM White Paper

Drive success across the higher education lifecycle by achieving a complete view of students.

Download the white paper here. Or, for more information, and to find out how M4B can support your Higher Education Establishment, call us today on , or email

Get In Touch

Contact a member of our team with a brief description of your project using the form below.
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