Author: Gerry Gregoire

M4B Press Release
An Exciting Year Of Growth Ahead For M4B As They Appoint Professor Simon Bolton As Non-Executive Director

An Exciting Year Of Growth Ahead For M4B As They Appoint Professor Simon Bolton As Non-Executive Director

Salesforce & Google partners M4B are delighted to announce the appointment of Prof Simon Bolton as a Non-Executive Director of the Company.

CRM Salesforce
Woops! I accidentally uploaded duplicate records into Salesforce!

Woops! I accidentally uploaded duplicate records into Salesforce!

A client of ours recently accidentally uploaded the same data twice into Salesforce and needed to delete the additional unwanted records. We will show you how to do this using dataloader.

CRM Salesforce
How To Move An Approval Process from Sandbox to Production in Salesforce

How To Move An Approval Process from Sandbox to Production in Salesforce

Step by step process on how to move your Salesforce approval process from sandbox to production and some of the pitfalls to avoid.

CRM Marketing Salesforce
Improve business communication with Salesforce Chatter

Improve business communication with Salesforce Chatter

3 ways Salesforce Chatter can help improve internal & external communication within your business

CRM Salesforce
Tracking Emails in Salesforce

Tracking Emails in Salesforce

So why would you want to track e-mails sent to contacts in Salesforce?

Interviews Marketing
People, Customer Service & Retention with Sian Belfield

People, Customer Service & Retention with Sian Belfield

Sian provides a great insight into WST's approach to customer service, retention and employing people 'with the right thing'

M4B Marketing
Skill vs Attitude

Skill vs Attitude

How we can learn from Aston Villa’s relegation from the Premier League.

Marketing
Focus on the sausage, let your customers sell the sizzle!

Focus on the sausage, let your customers sell the sizzle!

Three great tips on how you could generate more business through your existing customer base.

CRM News Salesforce
The Salesforce Lightning Experience

The Salesforce Lightning Experience

5 reasons why businesses should embrace the Salesforce Lightning Experience - Salesforce introduced Lightning Experience as part of their Winter ’16 release.